Shipping policy

Flowers For Everyone Delivery Service

Flowers for Everyone offers a professional flower and gift delivery service in the Greater Sydney and Brisbane regions. To ensure we meet your service expectations, please make sure to read the important information below about the way we work.

Flowers For Everyone recommends placing all business orders before 2pm and school orders by 10am to secure same-day delivery within standard business and school hours.

Same Day Delivery Order Cut-Off Times

  • Residential Orders: Place before 5pm on the day of delivery.
  • Business Orders: Place before 2pm on the day of delivery.
  • School Orders: Place before 10am on the day of delivery.

Same Day Delivery Time

Monday – Friday: Orders placed for same day delivery will arrive:

  • Anytime by 7:00pm for residential addresses
  • Anytime by 5:00pm for business addresses
  • Anytime by 3:00pm for school addresses

Please note orders placed after 2pm for same day delivery will arrive by 9pm. We cannot guarantee deliveries to businesses or schools for orders placed after this time.

Saturday: Orders placed by 2PM for same-day delivery will arrive anytime by 6pm.

Sunday: Orders placed by 2PM for same day delivery will arrive anytime by 6pm for Sydney ONLY. We currently do not provide Sunday delivery in Brisbane.

Please note:


There may be times where we are unable to accommodate your order. If this arises, Flowers For Everyone will contact you to discuss alternative options.

Delivery Areas

We deliver flowers and gifts across Greater Sydney and Brisbane. For delivery inquiries, please call our Customer Care Team at 1300 664 333 or email sales@flowersforeveryone.com.au. See our Contact Page for Customer Care opening hours.

Delivery Fees

Our Standard Delivery Fee Monday to Sunday (Excluding Public Holidays, Valentines Day and Mothers Day): Flowers for Everyone's standard delivery fee is $19.95. Please note: Flowers For Everyone cannot guarantee specific delivery times with our standard delivery service.

Our Priority Delivery Fee If you need flowers in a hurry, Flowers For Everyone offers a "delivery by" service for an additional $20.00. If you are placing your order online and would like to upgrade your standard delivery to an express delivery, please call our team on 1300 664 333.

Click & Collect

Click & Collect is now available at the below store:


We strive to ensure all advertised on our website are available for Click & Collect, though we note certain flowers and/or products may be unavailable due to seasonal or market availability.

Our delivery collection windows are available from Monday to Friday:

  • 10am - 12pm
  • 12pm - 3pm
  • 3pm - 5pm


You will be notified when your order is ready for collection.If someone else is collecting your order, please notify our team.Click & Collect options may vary for occasions such as Valentine's Day & Mother's Day.

If the Recipient Is Not Home

Whilst we understand your order may be a surprise, we recommend confirming someone will be at the address on the day of your requested delivery.

Please note: We will leave your order if safe to do so. If we are unable to deliver your order, additional charges will apply.

Incorrect Delivery Address

We are not responsible if an incorrect address is supplied.. There is space for you to provide special delivery instructions in the Delivery Tips for Courier box when you place your order and we encourage you to use it. If we are sent to an incorrect address, additional charges may apply. We strongly advise review of your order confirmation email to ensure all details are correct.

Providing Correct Contact Information

Please ensure that you provide a valid phone number and email address when placing your order. This will allow us to contact you should there be any questions or concerns.

Delivering to Nursing Homes & Hospitals

To ensure prompt delivery, please provide as much information as possible including the ward/room. Please note: In many instances, as per hospital/nursing home guidelines, deliveries must be left with reception. If reception has accepted your delivery, it is at their discretion to ensure your order reaches the recipient.

Gifts Which Include Alcohol & Liquor

Alcohol cannot be sold separately and is sold in conjunction with a gift only. The maximum volume of alcohol cannot exceed 2 Litres. In accordance with the Liquor Control Act 1998, we will not sell or supply alcohol to or on behalf of a person under the age of 18 years. Orders which include alcohol cannot be delivered to the purchaser, nor can it be delivered to or accepted by a minor or left at the premises without being accepted by an adult.

Please note: If nobody is home at the time of delivery, gifts will be left if safe to do so with alcohol returning to our dispatch centre.

Transport of Vase Arrangements

Arrangements in glass vases are carefully placed in special transportation boxes. The recipient can remove and display the vase upon delivery.

Further Assistance

For any concerns or questions regarding your order, please contact our Customer Care Team. We are happy to assist with your inquiry.

Floods & Natural Disasters

We (personally) can't control the weather. In times of sudden weather events and unexpected flooding, we will endeavour to deliver your order as requested. If we are unable to deliver your order,y, our team will call you to organise alternative delivery arrangements.